Wifi Tips And Tricks For Sanity And Speed

If your WiFi connection was working one second and the next second not, then you’ve come to the right page. We’re here to help you and this page should run you through some of the most common fixes for a busted WiFi connection so you can feel like an expert yourself. 

If you’re still having trouble with your WiFi connection by the end of this page or you’d like to change to FibreTiger, get in touch and we’ll help you make the switch. 

Try our Fibre and ADSL Speed Test to make sure its not maybe a fibre issue.

Reset the Router

If you start having trouble with your WiFi, the first thing you should do is to reset your router. 

All that really means is that you should plug it out at the wall socket and then plug it back in. Give it a few minutes to reboot before trying to reconnect to the internet. 

In most cases where your WiFi was setup correctly, resetting the router will get your connection back.

Double-Check Connections & Cables

Sometimes it could be a physical cable or connection that’s causing the problem. 
How will you know when it’s the cable? First, you’ve got to make sure everything is connected properly – and you’d be surprised at how many times a simple loose cable connection is the problem. Plug everything at the back (or sometimes front) of the router out, then plug it all back in the same order. 

Other times you need to replace the cable leading from the PC to the router entirely. How do you know you need to replace the cable? Try everything else first, if that doesn’t work, replace the cable.

Check the WiFI Password

If your computer or device refuses to hook up to the WiFi connection but everything else seems fine, then make sure that you’re using the right password for the respective WiFi connection. 

If you don’t know what the password is, ask the system administrator or the person who configured the WiFi connection in the first place. 

Need to re-enter the password? Look to the bottom-right of your screen and find the button for Network Connections: There, you’ll see a list of available connections. 

Click on the one you want to connect to and you’ll be asked for your username and password.

Replace the Router

Still having issues with your WiFi connection and nothing on this list has worked? If you’re using an old router or you’ve recently had a lightning storm of notorious proportions in the area, then it could be a malfunctioning router. 

Try the connection with another router – ask someone if you can borrow theirs for this test – and see if the problem continues.

Move the Router

Sometimes a malfunctioning WiFi connection is down to the fact that you are out of range. If there’s a lot of distance between your device and the router – or there’s something between you and the router blocking the signal – it could be affecting your connection.

Move the device and the router closer if you are connecting via wireless internet, or plug in via cable.

Switch Your Fibre Internet Service Provider

If you’ve tried everything on this list and you’re sure that the problem isn’t with your router or connection settings, then it might be time to call your internet service provider and find out if the problem could be on their end – which is a likely option with plenty of the service providers, especially in South Africa.

Can your internet service provider actually provide you with affordable, fast internet that works when you need it most? 

If you’re not happy with the service you’re getting from your current ISP for your home or business, find out how we can help you to switch to FibreTiger.